Delete your AiCalY account

AiCalY is provided by [Company Legal Name]. You can delete your account and data at any time, with or without the app.

Option 1: In the app (fastest)

1. Open AiCalY and sign in.
2. Go to More → Delete account.
3. Read what will be deleted, type DELETE to confirm, and tap Delete account permanently.

Deletion happens straight away and you are signed out.

Option 2: Without the app

Email [email protected] from the email address you use to sign in to AiCalY, with the subject "Delete my AiCalY account". We may ask you to confirm the request from that address. We will delete your account within [7] days and email you when it is done.

Email a deletion request

What gets deleted

If you are the only adult in your family (no other member has a login), the whole family is deleted, including:

• your account and sign-in;
• every family member's profile, including children's profiles and all profile photos;
• all events, tasks, house rules and invites;
• assistant conversations, notification settings and push tokens;
• connected calendar accounts and their access tokens (Google access is also revoked);
• your WhatsApp number and settings.

If other adults remain in your family, only your information is deleted: your account, your profile and photo, your private events and tasks that no other adult can see, events that were only for you, your assistant conversations, your settings, your WhatsApp number, and your connected calendars and the events imported from them. The family and its shared events continue for the other members. If you were the only admin, another adult is made admin.

What is not deleted

• Copies in your own calendars: events AiCalY added to the "AiCalY Family" calendar in your Google, Outlook or Apple account stay there. You can delete that calendar yourself in those apps.
• Messages already delivered to you by email, push notification or WhatsApp remain on your devices.
• Backups and logs: deleted data may remain in encrypted backups and server logs for up to [30] days before it is overwritten.
• Legal requirements: we may keep limited records where the law requires us to.

Delete some data without deleting your account

• Edit or delete any event or task.
• Remove a family member or child's profile, or a profile photo, in Family Members (admins).
• Disconnect Google, Outlook or Apple calendars in More → Integrations.
• Remove your WhatsApp number in More → Notifications.

Questions

Email [email protected].